The People Behind ThinkMents

Dedicated professionals who care deeply about your success.

20+
Years Experience
31
States Served
5.0
Google Rating

Dedicated Account Teams

Behind every successful marketing campaign is a team of dedicated professionals who care deeply about client success. At ThinkMents, we've assembled a group of experienced marketers, creative thinkers, and technical experts who bring diverse skills and perspectives to every project. Our team has been working together to help businesses grow since 2002—and many of our team members have been with us for years, building deep expertise and lasting client relationships. When you work with ThinkMents, you're not just hiring an agency—you're gaining a dedicated team that treats your business like their own.

Leadership That's Hands-On

Unlike large agencies where leadership is disconnected from day-to-day work, ThinkMents' leadership remains actively involved in client success. Our founder has over 20 years of digital marketing experience and still personally oversees strategy for key accounts.

This hands-on approach means:

  • Direct access to senior expertise on your account
  • Strategic decisions made by people who understand your business
  • Accountability at the highest levels
  • Quick responses when you need them

We believe leadership should lead by example—not just manage from a distance. When you call ThinkMents, you'll talk to people who can actually make decisions and solve problems, not layers of account coordinators reading from scripts.

Our Philosophy

How Our Team Works

Dedicated Account Teams

You won't be passed around from person to person. Each client works with a dedicated team that knows your business, your goals, and your history. Your team members become true partners who understand your industry and remember your preferences.

Collaborative Approach

While you have dedicated contacts, your projects benefit from our entire team's expertise. SEO specialists consult with content creators. Designers collaborate with developers. This cross-functional collaboration produces better results than siloed work.

Continuous Training

Digital marketing evolves constantly, and so does our team. We invest heavily in ongoing education—certifications, conferences, courses, and internal knowledge sharing. When Google updates its algorithm or a platform introduces new features, our team is prepared.

Communication First

We believe in proactive, transparent communication. You'll always know what we're working on, what's coming next, and how your campaigns are performing. No surprises, no mysteries, no waiting weeks for responses.

Results-Oriented

Every team member is focused on driving measurable results for clients. We celebrate rankings and traffic, but we really celebrate leads, sales, and revenue growth. Your success metrics are our success metrics.

Our Team's Expertise

Search Engine Optimization

Certified SEO professionals with experience across local, national, and e-commerce SEO. Technical audits, content optimization, link building, and strategy development.

Paid Advertising

Google Ads certified specialists managing campaigns across search, display, shopping, and video. Facebook, Instagram, and LinkedIn advertising expertise.

Content & Creative

Writers, designers, and videographers who create compelling content that engages audiences and ranks in search. From blog posts to brand videos.

Web Development

Developers building fast, mobile-friendly, conversion-optimized websites. Experience with React, WordPress, custom solutions, and e-commerce platforms.

Social Media

Strategists and content creators managing presence across all major platforms. Organic content, paid social, and community management.

Analytics & Reporting

Data analysts who translate numbers into actionable insights. Google Analytics certified with experience in attribution, conversion tracking, and ROI analysis.

Local Marketing

Google Business Profile experts and local SEO specialists helping businesses dominate their geographic markets.

What Drives Our Team

Client Obsession

We genuinely care about our clients' success. Late nights before a big launch, extra research to solve a tricky problem, celebratory messages when results exceed expectations—our team goes above and beyond because we're invested in outcomes.

Integrity Always

We tell clients the truth, even when it's not what they want to hear. We don't oversell, overpromise, or hide problems. This honesty builds trust and produces better long-term results.

Continuous Improvement

We're never satisfied with 'good enough.' Our team constantly looks for ways to improve—better processes, better results, better communication. This drive for excellence benefits every client we serve.

Team Support

We help each other succeed. Knowledge sharing, covering during vacations, celebrating wins together—our collaborative culture makes us stronger as individuals and as an agency.

What to Expect When You Work With Us

Responsive Communication

Emails answered within 24 hours. Phone calls returned promptly. Questions addressed thoroughly. You'll never feel like you're chasing us for updates.

Regular Check-Ins

Scheduled calls and meetings keep you informed and give you opportunities to provide feedback, ask questions, and adjust priorities.

Clear Reporting

Monthly reports that actually make sense—not data dumps that require a PhD to interpret. We explain what the numbers mean and what we're doing about them.

Strategic Partnership

We don't just execute tasks—we think strategically about your business and proactively suggest improvements and opportunities.

Accessibility

Need to reach us urgently? You can. We provide direct contact information for your team members, not generic support queues.

A Stable, Experienced Team

Agency turnover is notoriously high, but ThinkMents is different. Our team members stay because they love what they do and where they work. This stability means:

  • Consistent contacts who know your business history
  • Deep expertise built over years
  • Long-term strategic thinking (not just short-term tactics)
  • Relationships that strengthen over time

When you partner with ThinkMents, you're not constantly training new account managers on your business. You're working with experienced professionals who remember what you discussed last month and last year.

Professional Credentials

Our team maintains current certifications to provide industry-leading service.

  • Google Ads Certified
  • Google Analytics Certified
  • Google Business Profile Certified
  • HubSpot Inbound Marketing Certified
  • Facebook Blueprint Certified
  • SEMrush SEO Certified
  • Matterport Certified (Virtual Tours)
  • FAA Part 107 Licensed (Drone Operations)

We invest in these certifications not just for the badges, but because the training makes us better at serving clients. Continuous learning is part of our culture.